I think they are telling the press they want to make amends with the guy. Too bad it took a viral video watched by millions for them to get to that point. Even though it's not the most comfortable ride, I like Southwest; they give a crap about customer service AND - they have at least one rapping flight attendant :
(no subject)
Date: 2009-07-09 03:49 pm (UTC)(no subject)
Date: 2009-07-10 01:53 pm (UTC)(no subject)
Date: 2009-07-09 05:56 pm (UTC)(no subject)
Date: 2009-07-09 10:18 pm (UTC)Love loved love that song
Date: 2009-07-10 12:43 pm (UTC)Re: Love loved love that song
Date: 2009-07-10 01:56 pm (UTC)(no subject)
Date: 2009-07-11 02:28 pm (UTC)